Mark was a phenomenal realtor. I was a first time homebuyer, and Mark ensured that the process was easily navigable and smooth for me. At our first meeting, he carefully explained the entire home buying process and ensured that I thoroughly understood all of the steps so that I was prepared for the process. Mark was also excellent when it came to seeing potential properties. He examined each property carefully, helped me to weigh the pros and cons, and considered factors that may affect the resale value. He was very knowledgable about the areas I was looking in (Fells Point, Canton, Patterson Park), with a good understanding of the usual prices of these homes, the costs of common repairs and replacements, and the features that are especially desirable for homes in this area. Mark was also very easy to communicate with, he always answered my phone calls and he responded to all of my texts very promptly. He also wrote contracts completed negotiations very quickly and efficiently. He also ensured that I completed all of the necessary paperwork and other tasks in a timely fashion and made sure that I did not miss any deadlines. Finally, Mark very effectively negotiated the price of my home, and ensured that it was a fair price and comparable to similar homes in the area.